support@bochumer-verein.de<\/a><\/p>\n[\/vc_column_text][\/toggle][toggle color=”Default” title=” What kind of information\/documents should I provide?”][vc_column_text]For your assessment, please\u00a0have the cover sheet of your delivery note ready\u00a0. The delivery note number as well as your product ID can be found on the first page. In addition, you can click on the “i”\u00a0to receive further information on the following terms\u00a0: Delivery Number and Product ID[\/vc_column_text][\/toggle][toggle color=”Default” title=”Where do I find the delivery note number?”][vc_column_text]![\"\"](\"https:\/\/www.bochumer-verein.de\/wp-content\/uploads\/2019\/04\/Screenshot_Deckblatt_Lieferschein.engl_-300x207.png\")
<\/p>\nYou can find the delivery note number on your inspection certificate.
\nThe number can be found in the upper right text block of the cover sheet.[\/vc_column_text][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” title=”Where can I find the Product ID?”][vc_column_text]![\"\"](\"https:\/\/www.bochumer-verein.de\/wp-content\/uploads\/2019\/04\/Screenshot_Deckblatt_Chargennr.engl_-300x136.png\")
<\/p>\n
Please enter the batch number, the assembly number or the wheelset number. These can\u00a0be found on the cover sheet of your delivery note.[\/vc_column_text][\/toggle][toggle color=”Default” title=” What happens after having sent your complaint?”][vc_column_text]After having sent an assessment, you will receive our acknowledgement via e-mail, in which you will find an overview on your sent data as well as a notification on how we are working on improving your demand.
\nA staff member responsible for your complaint request will then contact you and provide you with further information as your request progresses.[\/vc_column_text][\/toggle][\/toggles][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1\/3″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row]","protected":false},"excerpt":{"rendered":"
[vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text] Welcome to the Bochumer Verein account for inqueries and complaints. With…<\/p>\n","protected":false},"author":28,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"class_list":["post-5274","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/bt-be.de\/en\/wp-json\/wp\/v2\/pages\/5274","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bt-be.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bt-be.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bt-be.de\/en\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/bt-be.de\/en\/wp-json\/wp\/v2\/comments?post=5274"}],"version-history":[{"count":52,"href":"https:\/\/bt-be.de\/en\/wp-json\/wp\/v2\/pages\/5274\/revisions"}],"predecessor-version":[{"id":5385,"href":"https:\/\/bt-be.de\/en\/wp-json\/wp\/v2\/pages\/5274\/revisions\/5385"}],"wp:attachment":[{"href":"https:\/\/bt-be.de\/en\/wp-json\/wp\/v2\/media?parent=5274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}